Privacy Policy

Effective Date: July 27, 2026

Website: selenee.store

Your Privacy Matters

At Selenee, we handle your personal information with care and transparency. This policy explains what we collect, how we use it, and your rights as a customer.

What We Collect

When you visit or shop at selenee.store, we may collect:

Personal identifiers: name, email address, phone number, billing and shipping address
Payment information: processed securely via third-party payment providers (we do not store full card details)
Order history: products purchased, order values, and transaction records
Browsing behavior: pages visited, time on site, device type, and referral source (via cookies and analytics tools)
Communications: messages you send us via email or contact forms

How We Use Your Information

We use your data to:

Process and fulfill orders — including shipping, invoicing, and customer service
Send transactional emails — order confirmations, shipping updates, and return communications
Marketing communications — with your consent, we may send promotional emails. You can opt out at any time via the unsubscribe link in any email
Improve our website — using aggregated, anonymized analytics to understand how customers use our site
Prevent fraud — to protect both you and Selenee

Third-Party Sharing

We do not sell your personal data. We share it only with trusted partners who help us operate our business:

Payment processors (e.g., Shopify Payments, Stripe) — to securely handle transactions
Shipping carriers (e.g., UPS, FedEx, USPS) — to fulfill and track your orders
Analytics providers (e.g., Google Analytics) — to understand site performance
Email marketing platforms — to send communications you've opted into

All third parties are required to handle your data in accordance with applicable privacy laws.

Cookies

We use cookies to enhance your browsing experience. These include:

Essential cookies — required for the site to function (e.g., cart, session)
Analytics cookies — to understand how visitors use our site
Marketing cookies — to deliver relevant ads and track campaign performance

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our store is hosted on Shopify, which maintains industry-standard security protocols including SSL encryption.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time
Data portability — receive a copy of your data in a structured format

To exercise any of these rights, contact us at hello@selenee.store.

Data Retention

We retain your data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion at any time, subject to applicable law.